Fulfillment Services – Demystified.
Has someone ever asked you about your fulfillment service needs, and all you can do is return their words with a blank stare? That’s ok, until 2016 we weren’t dabbling much into it either. We’ve done a few posts on it in the past, giving you compelling listicles about decreasing your carrying costs and benefits of a managed inventory partner. Both are still great reference points from a budget perspective. But we wouldn’t be Thysse if we didn’t start sharing more of the “why” and true value behind the service too.
It started as many of our service expansions have, with a customer need, and Thysse’s desire to [ful]fill it. (See what we did there…) We were working through a project estimate with a valued client and offered up a significant per-piece savings if we could produce at a higher volume. They loved the price break opportunity, but posed the all-important point:
“We just don’t need excess inventory on hand.”
Fair argument to make. We went with our instincts, and led as we always have, with trust in our partnerships and value to our clients. Thysse shared a plan outlining storage for overages, a solid distribution schedule before obsolescence, and hit home the benefits of production at volumes that showed significant savings for our client.
This set of conversations planted the seed for how these services can bring greater value to our partners and we went with it in a pretty big way. We started offering solutions to house brands’ inventory at Thysse, allowing them to take advantage of volume printing and reducing their need for on-site storage. This was so successful, we secured space at an additional facility, the North building (named because it was, well, North of our Netherwood facility), and began offering warehouse and distribution services.
But we didn’t stop there. What started with printed materials for one client quickly morphed into custom approaches and ramped up promotional product offerings as well. This included kit-packing unique combinations of printed forms and collateral, as well as offering storage and shipment of employee onboarding swag for firms with remote workforces.
The success of fulfillment’s value was only amplified with our Storefront portals. This is a customized site for each brand, allowing them flexibility to use the platform for inventory monitoring, print on-demand and customization offerings, distribution, and much more. See a more in-depth explanation of Storefront here, you won’t regret it!
When we relocated all of Thysse to our new campus in July of 2020, Fulfillment services got yet another boost. That move was great news for our staff, who is happy to be in a much better lit location with air conditioning, but it’s also critical for meeting our clients’ needs.
We’ve increased storage capacity by 400%, and now have all operations contributing to filling customer projects in one location. This means more shelves to store our partner’s printed and brand assets, and faster turnaround times from order to out-the-door.
The journey to this offering is continually evolving, and that’s an exciting space to be in. We believe in producing quality prints, signage, graphic applications, and promotional products that reflect your brand’s quality. We also understand that having mounds of beautiful pieces at your locations can become cumbersome without a partner to assist with management and distribution.
Before you begin to resent your assets, let’s talk to see if a fulfillment partnership can benefit your company. After all, we’re committed to being where you go with your brand.
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